Product

Objective of our Desktop Technician

Course Content Overview:

• The objective of our Desktop technician program os to take you from zéro with no previous computer ot IT knowledge or esperience to becoming a skilled IT technician companies van rely on while you can be paid decent salary ranging fro $25 per all the way to $40 per hour and even in some rare cases you can make $50 per hour. It is devided in three (3) parts with the first two (parts) getting you ready to pass the Comptia A+ exam which is in 2 parts while the 3rd part gives you additional enterprise knowledge and lab practises insuring you become a highly sought after technician. Your phone may not stop ringing from recruiters calls when you finish the program with us.
  Here is a summary of our Desktop.Technician course content:Part1 or A+ core1:● Foundational computer tech skills
  ● Mobile device configuration
  ● Introduction to Networks configuration

  Understanding Computer hardware:

  ● monitors, CPUs, motherboards, hard drives, RAM, and more
  ● Computer building and set up
  ● Introduction to virtualization and cloud
  ● Hardware troubleshooting
  ● Network issues troubleshooting

  Part2 or A+ Core2:

  ● Overview of operating systems:
  ●Windows, Mac, Linux, iOS, Android
  ● Computer (and mobiles) hardening and security
  ● Network hardening and security
  ● Software and mobile issues troubleshooting
  ● Introduction to the command line
  ● Scripting basics (Javascript, Python, Visual Basic and more)
  ● IT Industry standards and best practices for documentation, change management, disaster prevention and recovery, procedures, and policies. After completing each of these first two parts, you may prepare for your Comptia A+ exam after reviewing exam prep materials. Here is the content of the course in part 3:
  It is all practical day-to-day enterprise

  Desktop technician tasks:

  ● Data Backup from Live or Dead Computer
  ● Resolving the Bitlocker issue
  ● Replacing computer and server components (hard drives, memories, PCI cards, motherboards, etc).
  ● Changing Tape Library Server Storage
  ● Reset Password
  ● User Profile management
  ● Disk management
  ● Joining computer to the domain
  ● Router and switch console access
  ● Monitor or display set up and troubleshooting
  ● Troubleshooting Docking Station issues
  ● Understand Active Directory
  ● Introduction to ticketing systems
  ● Understanding system monitoring
  ● Introduction to Microsoft 365 (office, email, and meeting)

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