Desktop Technician Course
Transform from a beginner to a proficient IT technician with our Desktop Technician course. Covering everything from foundational skills to advanced enterprise tasks, this program prepares you for the CompTIA A+ exam and high-paying jobs. Benefit from personalized coaching to build your resume, ace exams, and succeed in job interviews.
Description
Our Desktop Technician program is designed to take you from zero IT knowledge to a skilled technician capable of earning between $25 to $50 per hour. The course is divided into three parts: the first two prepare you for the CompTIA A+ exam, while the third part provides practical enterprise knowledge and lab practices. With our comprehensive curriculum and personalized coaching, you’ll be well-equipped to land high-paying IT technician jobs and excel in your career.
Benefits of the course
- This curriculum is extensive enough not only to become very good, pass your exam confidently if you want to, and most importantly land great paying entry level up to level two IT technician jobs. But as you know, this is NOT just a learning program. This is a coaching program. So after you go through the learning and feel comfortable with all the labs, you will schedule your one-on-one sessions to help you build your resume, help you with exam certificates if you want to, help you with applying for jobs and successfully prepare for interviews.
Topics for this course
Part 1: A+ Core1
Introduction00:00
Fundational computer tech skills
Mobile devices configuration
Introduction to Networks configuration
Understanding Computer hardware: monitors, CPUs, motherboards, hard drives, RAM, and more
Computer building and set up
Introduction to virtualization and cloud
Hardware troubleshooting
Network issues troubleshooting
Part2: A+ Core2
Overview of operating systems: Windows, Mac, Linux, iOS, Android
Computer (and mobiles) hardening and security
Network hardening and security
Software and mobile issues troubleshooting
Introduction to command line
Scripting basics (Javascript, Python, Visual Basic and more)
IT Industry standards and best practices for documentation, change management, disaster prevention and recovery, procedures and policies
Part 3
Data Backup from Live or Dead Computer
Resolving Bitlocker issue
Replacing computer and server components (hard drives, memories, PCI cards, motherboards, etc).
Changing Tape Library Server Storage
Reset Password
User Profile management
Disk management
Joining computer to the domain
Router and switch console access
Monitor or display set up and troubleshooting
Troubleshooting Docking Station issues
Understand Active Directory
Introduction to ticketing systems
Undertanding system monitoring
Introduction to Microsoft 365 (office, email and meeting)
Materials included
- 22 hours on-demand video
- 2 articles
- 23 downloadable resources
- Full lifetime access
- Certificate of Completion
Your Instructors
nabbaskhan
Bernard Gleton
- Duration
- Lessons3
- Skill levelAll Levels
- CategoryDesktop
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